Webinar: TOCICO Healthcare Event by TOCICO Healthcare

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Cancellation Policy
Cancellations for tickets purchased prior to December 1, 2026 will be refunded less a 10% processing fee. No cancellations can be accepted after December 1, 2026. To cancel your registration, please email events@tocico.org.
Code of Conduct Policy
We are committed to providing a respectful, inclusive, and professional environment for all participants. Attendees are expected to treat one another with courtesy and consideration at all times. Please familiarize yourself with the conference platform and follow all technical guidelines to ensure a smooth experience for everyone. To protect the integrity and privacy of the conference, recording, capturing, or broadcasting any portion of the event is strictly prohibited without prior written consent from TOCICO. Violations of this Code of Conduct may result in removal from the conference without notice. The organizers reserve the right to enforce these guidelines to maintain a positive and safe environment for all participants. Thank you for your cooperation.

ORDER SUMMARY

Critical Chain 2026 x 1

Total: $129.00

PAYMENT PORTAL

Agenda
Speakers
Sponsors

BETTER CARE. BETTER DECISIONS. BETTER SYSTEMS.

PATIENT DEMAND IS RISING.
HEALTHCARE RESOURCES ARE LIMITED.
EVERY DECISION HAS CONSEQUENCES.

Healthcare professionals are being asked to improve access, reduce waiting, manage capacity, control costs, coordinate care, support overwhelmed teams, and improve outcomes - all at the same time.

And these pressures are connected.

A decision that helps one area can create pressure somewhere else. Adding staff, beds, equipment, or technology does not always solve what is truly limiting performance.

The key is finding the bottleneck that is limiting the performance of the whole system.

So where should you focus first?

TOC + Healthcare helps you identify what matters most and focus improvement where it can make the greatest difference.

WHY TOC + HEALTHCARE?

FIND THE BOTTLENECK.
FOCUS ON THE RIGHT PROBLEM.
IMPROVE THE SYSTEM.

Theory of Constraints gives healthcare teams a practical way to understand what is limiting performance and where improvement will have the greatest impact.

It helps teams:
• Identify the constraints and bottlenecks that matter most
• Understand where patient and work flow breaks down
• Improve access, capacity, and patient movement
• Make better operational and financial decisions
• Challenge assumptions that keep problems in place
• Align teams and priorities across the organization
• Overcome resistance and turn improvement ideas into action

Find what is limiting performance. Focus improvement at the bottleneck. Build a better healthcare system.

TOC + HEALTHCARE DELIVERS REAL RESULTS

Healthcare organizations have applied Theory of Constraints to persistent bottlenecks across care delivery - improving flow without assuming that every problem requires more staff, equipment, beds, or facilities.

IMPROVE ACCESS & CAPACITY - Identify what is constraining access and serve more patients with available capacity.
REDUCE WAITING & DELAYS - Address the bottlenecks behind congestion, queues, delayed treatment, and extended length of stay.
MAKE BETTER USE OF RESOURCES -Direct people, beds, rooms, equipment, and time toward the areas that most affect overall flow.
IMPROVE DECISION-MAKING - Make operational and financial decisions based on what improves the performance of the whole system.

TOC can create meaningful improvement without assuming that more staff, equipment, or facilities are always the answer.

WHO IT’S FOR

HEALTHCARE PROFESSIONALS LOOKING FOR BETTER WAYS TO IMPROVE THE SYSTEM

If you influence how care is delivered, how resources are used, how priorities are set, or where bottlenecks are limiting flow, you belong here.

PHYSICIANS & CLINICAL LEADERS

PHYSICIANS & CLINICAL LEADERS
Balancing patient care with access, capacity, delays, competing priorities, and operational realities.
HOSPITAL & HEALTH SYSTEM LEADERS

HOSPITAL & HEALTH SYSTEM LEADERS
Responsible for improving quality, access, financial performance, capacity, and organizational results.
NURSING & DEPARTMENT LEADERS

NURSING & DEPARTMENT LEADERS
Leading teams where patient demand, staffing pressure, coordination, and day-to-day operational challenges meet.
OPERATIONS & PATIENT FLOW LEADERS

OPERATIONS & PATIENT FLOW LEADERS
Managing capacity, throughput, scheduling, resources, and the movement of patients and work across the system.
QUALITY, IMPROVEMENT & TRANSFORMATION LEADERS

QUALITY, IMPROVEMENT & TRANSFORMATION LEADERS
Looking for practical methods that improve system performance rather than optimizing individual processes in isolation
QUALITY, IMPROVEMENT & TRANSFORMATION LEADERS

QUALITY, IMPROVEMENT & TRANSFORMATION LEADERS
Applying Theory of Constraints or helping healthcare organizations translate TOC thinking into measurable, sustainable improvement.

REAL HEALTHCARE RESULTS WITH TOC

WHAT HAPPENS WHEN HEALTHCARE ORGANIZATIONS FOCUS ON THE RIGHT BOTTLENECK?

Healthcare professionals around the world are applying TOC to improve access, capacity, patient flow, staffing, and the use of critical resources.

Click an icon below to watch the success story in the TOCICO Learning Center.

CONFERENCE SPEAKERS

Learn from healthcare professionals, educators, TOC practitioners, and improvement leaders who understand how to identify bottlenecks, improve flow, and translate Theory of Constraints into practical healthcare improvement.

Gustavo Baclear, PhD

Chief Medical Information and Operations Officer

VirtualCare

Dr David Boger II DO

Emergency Medicine

Centra Health

Jeffrey R. Dreyer MD MBA FACEP CPHQ

Emergency Physician

CarePulse

Bahadir Inozu, Ph.D

CEO

Sharp Focus, Inc.

Dr. Benjamin Newman MD FACEP

BMH ED Medical Director & Emergency Medicine Physician

Centra Health

Joseph Portale MD, MSPH, FACEP, FAAEM

Chief of Acute Care Medicine, Medical Director and Chair, Department of Emergency Medicine

Capital Health System

Jim Rawson, MD, FACR, FAAR, DSHS

Vice Chair of Operations and Special Projects

Beth Israel Deaconess Medical Center/ Harvard University

Graham Scott FCA MCom

Fellow Chartered Accountant

Simple Business Ltd

Danilo Sirias, Ph. D, TOCIC

Saginaw Valley State University

Dr. Christopher Strear, MD, MBA, FACEP

Chief Medical Officer

Intermountain Health St. Vincent Regional Hospital

Dr. Gary Wadhwa

Oral & Maxillofacial Surgeon

Jamaica Medical Center Hospital

Kyle Wassermann

Associate Medical Director

Capital Health

Agenda

TRUSTED BY HEALTHCARE LEADERS AROUND THE WORLD

“TOC offers a way to achieve more - better care, better access, better morale - without spending more.”

Dr. Alex Knight

“Within months we eliminated ambulance diversion and reduced inpatient stays below national benchmarks - all during a flu surge. TOC gave us the logic and tools to do it.”

Dr. Christopher Strear

“Patients flowed smoothly through the system. More importantly, the quality of care improved.”

Dr. Gustavo Bacelar

“TOC helped us improve chemotherapy delivery across two departments - with better outcomes, higher satisfaction, and no cost overruns.”

Dr. Vicky Mabin

“We didn’t need to invest in more equipment. We needed a better way to manage what we already had. TOC made that possible.”

Healthcare Operations Manager

“The logic of TOC helped align leadership, clinicians, and admin staff like never before. It gave us a shared focus.”

Hospital Improvement Lead

ORDER SUMMARY

TOC + HealthcareOnline Conference

TOC + Healthcare
Online Conference